Frequently Asked Questions

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Ordering FAQs

How can I place an order?
You can send your order by Fax (678-753-0746) or call and place the order by phone (678-753-0747) or do it on line http://www.rpeptide.com/ordering.php. When placing an order please give us the following information. Company’s , University’s or Institute’s Name Contact Person’s Name(Attn: to) Phone No. Fax No. e-mail Address Purchase Order No. Credit Card No. Ship To Address Bill To Address VAT No. if needed Quotation No. if needed
How do you ship products?
Domestic orders are shipped FedEx Standard Overnight. International orders ship using FedEx International Priority.
How long does it take to receive the products?
Domestic orders are shipped FedEx Standard Overnight. International orders ship using FedEx International Priority. A tracking number will be provided to you so that you may monitor your package.
What is the cost of shipping on dry ice?
In addition to regular shipping charges, dry ice charges are $25 for Domestic orders, and $45 for International.
What is the cost of shipping?
Domestic orders are shipped FedEx Standard Overnight for $40. International orders (including Canada) ship using FedEx International Priority for $85. Additional charges may apply if dry ice is required.