FAQs

Browse our collection of FAQs to find answers to common questions about our products.

General

Ordering

  • How can I place an order?

    Orders can be placed online here.
    You can also place your order by emailing sales@rpeptide.com or call and place the order by phone (678-753-0747).

    The following information will be needed when you place your order:

    Company, University, or Institute Name, Contact Person’s Name (Attn: to) Phone Number, E-mail Address, Purchase Order Number or Credit Card Number, Ship To Address, Bill To Address, VAT Number if needed. Please include quotation numbers on your purchase order.

  • How do you ship products?

    Domestic orders are shipped FedEx Standard Overnight. International orders ship using FedEx International Priority.

  • How long does it take to receive the products?
    Domestic orders are shipped FedEx Standard Overnight. International orders ship using FedEx International Priority. A tracking number will be provided to you so that you may monitor your package.
  • What is the cost of shipping on dry ice or blue ice?

    In addition to regular shipping charges, dry ice and blue ice charges are $30 for Domestic orders, and $75 for International.

  • What is the cost of shipping?

    Domestic orders are shipped FedEx Standard Overnight for $45. International orders (including Canada) ship using FedEx International Priority for $85. Additional charges may apply if dry ice or blue ice is required.

  • What is rPeptide’s return policy?

    Customer will notify rPeptide in writing of any claims for damages, defects, or shortages as soon as possible. If rPeptide is not notified within 3 business days of receipt, the products will be deemed acceptable to the customer. Any return needs a written authorization from rPeptide. All returns are subject to a 25% restocking charge plus shipping and handling fees.

Beta-Amyloids

Taus

Synucleins

Fibrils